Browse the Questions We Hear Every Day
Most questions we field fall into a handful of categories: how to open and verify an account, which payment methods work and how fast they clear, what states can access tombolla, and how to reach us when something's off. We've organized answers around the things you're most likely to search before or after your first deposit. PayPal and Venmo questions come up
constantly — both are fully supported, and the deposit path through either wallet is the same two-step process you already know from everyday spending. Play+ prepaid card questions are next in volume, mostly around how to load the card and how it works at the cashier. If you're in Chicago or Los Angeles and checking whether your state qualifies, scroll to the
eligibility section. We update these answers whenever the account or payment experience changes, so what you read here reflects how things actually work today.
- PayPal
- Venmo
- Play+
- Account Verification
- State Access