Reference

How tombolla Handles Your Personal Information

This Privacy Policy covers every piece of information you share with us when you open an account, fund it through PayPal, Venmo, or Play+, and use our platform where state law permits.

Account data protectedPayPal & Venmo payment details securedYour rights, clearly statedData requests answered promptlyUS-focused policy scope
tombolla How tombolla Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

Questions about your data don't need to wait. Our support team can pull up your account profile, confirm what information we hold, and start a deletion or correction request on your behalf. Reach us through any of the channels below and reference your account email so we can match the request to your record quickly.

Team online

Live Chat

Open the chat widget inside your account dashboard. A support agent can initiate a data-access or correction request directly from the chat thread during available hours.

Email Support

Send your request to our privacy address found in the account settings footer. Include your registered email and the specific data action you're asking for — access, correction, or deletion.

Account Settings

Some data updates — like your mailing address or preferred payment method between PayPal, Venmo, and Play+ — can be edited directly inside your profile page without contacting support.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

We apply consistent security measures across every touchpoint — from the moment you type your email into the registration form to the moment a PayPal withdrawal clears your account. Here's the concrete shape of how we handle it.

Encryption at Every Step

All data moving between your device and our servers is encrypted via SSL. That covers account login, payment instructions sent to PayPal or Venmo, and identity-verification document uploads.

Cookie Controls in Your Hands

We use functional and analytics cookies. Functional cookies keep your session alive on mobile; analytics cookies help us fix account flows. You can block non-essential cookies through your browser settings without losing account access.

Identity Verification Handling

Documents you upload for identity verification — a driver's license or state ID — are passed to our verification partner and are not stored on tombolla servers beyond the confirmation window required by state regulations.

Data Retention Schedule

Active accounts retain full profile data. Closed accounts move to an anonymized archive after the state-mandated retention period expires. You can request a copy of your record at any point before archiving.

Frequently Asked Privacy Policy Questions

These are the questions we hear most often from people managing their account data. Each answer reflects how our system actually works — no vague gestures, just the real process.

We collect your name, email, date of birth, and state of residence. Payment details like your PayPal address or Venmo handle are stored as references only — never your login credentials for those services.

Yes. Email our privacy address from your registered account email and we will compile a data export. Expect a response within the timeframe required by applicable state privacy law.

No. We share data only with identity-verification partners and licensed payment processors — PayPal, Venmo, Play+ — who need it to process your transactions. No selling to ad networks, ever.

Submit a deletion request via live chat or the privacy email address. We process it once any state-mandated retention period is met, then anonymize your record and confirm the action by email.

Functional cookies keep your mobile session active between pages. You can disable non-essential cookies in your mobile browser settings; your account will still load and payment flows through PayPal or Play+ remain unaffected.

Your profile moves to a restricted archive held for the period required by state regulations. After that window closes, records are anonymized and your personal identifiers are permanently removed from our systems.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.